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Cloud 9 Overview

Cloud 9 Customer Rewards Program

Island Air proudly introduces the most generous airline Customer Rewards Program in the state of Hawai‘i. Island Air is committed to putting the fun back in travel. Now, Island Air will reward loyal customers with free, fun trips. The Customer Rewards Program is simple. Eighteen one-way or nine round-trips between islands will earn a free round-trip ticket. To become a member and earn free, fun flights, customers simply sign-up online, print their own rewards card at home and begin collecting points for each flight.

  • Cloud 9 members can manage their personal membership program from the convenience of their own home computer.
    Check your Cloud 9 travel balance, redeem a free flight or update travel points earned from your last flight.

  • Fly eighteen paid segments (nine round-trips) and get one round-trip ticket free. Or earn one free one-way ticket for every nine paid segments.

  • A Cloud 9 reward ticket can be redeemed for anyone the member designates, including family and friends.

  • Your free Cloud 9 reward ticket can be redeemed online in conjunction with other purchased tickets.

  • The card does not expire, however, flight segments do expire if there is no activity within three years.

  • Complete program details and rules are viewable online.

  • Frequently asked questions are viewable online.

  • Cloud 9 members can login to their accounts by clicking here.

Click here to join our Island Air Cloud 9 ohana!